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The CISM program utilizes the following approach in accordance with the International Critical Incident Stress Foundation model
- Individual Crisis Intervention & Peer Support
Crisis intervention is sometimes called "emotional first-aid." Interventions are typically done individually (one-on-one) or in groups. This program is designed to teach participants the fundamentals of individual intervention and the protocol specific to it. The audience for this class includes both emergency services, military, and business/industrial peer support personnel without formal training in mental health, as well as mental health professionals, who desire to increase their knowledge of one-on-one crisis intervention techniques.
- Group Crisis Intervention
The Group Crisis Intervention training program is designed to present the core elements of a comprehensive, systematic and multicomponent crisis intervention curriculum. The two day course prepares participants to understand a wide range of crisis intervention services including pre- and post-incident crisis education, significant-other support services, on-scene support services, crisis intervention for individuals, demobilizations after large scale traumatic incidents, small group defusings and the group intervention known as Critical Incident Stress Debriefing (CISD).
- Advanced Group Crisis Intervention
The Advanced Group Crisis Intervention training program has been designed to provide participants with the latest information on critical incident stress management techniques and post-trauma syndromes. The program emphasizes a broadening of the knowledge base concerning critical incident stress interventions as well as Post-Traumatic Stress Disorder. The emphasis will be on advanced defusings and debriefings in complex situations.
This training has been developed for EAP, human resources and public safety personnel, mental health professionals, chaplains, paramedics, firefighters, physicians, police officers, nurses, dispatchers, airline personnel and disaster workers who are already trained in the critical incident stress debriefing format.
- Grief Following Trauma
This course is designed to help both professional and lay people identify characteristics of trauma and traumatic events, the normalcy of traumatic grief reactions, learn good death notification and body identification techniques, become skilled at identifying warning signs of complications, and learn the importance of early interventions and support utilizing the SAFER-R model.
- Stress Management for the Trauma Provider
This course explores the "Stress Continuum," the levels of stress including eustress (beneficial, motivating stress), traumatic stress, burnout, countertransference, compassion fatigue or secondary PTSD, and vicarious traumatization which may occur as a result of helping others. A discussion of coping strategies for those who work with traumatized children will also be offered. This course is appropriate for all mental health professionals, emergency services personnel, and peer counselors.
- Strategic Response to Crisis
This course presents essential information for the assessment of both crisis situations and the effects of critical incidents on people involved in those situations. Participants will learn to create an effective plan of action to assist those in crisis. Strategic planning and tactical decision making are emphasized, as are rationales for choosing one set of crisis intervention processes over another.
- Pastoral Crisis Intervention
Pastoral Crisis Intervention may be thought of as the combination of faith-based resources with traditional techniques of crisis intervention. The purpose of this two-day workshop is to assist the participants in learning how pastoral interventions and traditional psychological crisis interventions may be effectively integrated. Chaplains, pastoral counselors, mental health professionals, ministers, and anyone interested in the use of faith-based resources in healing should find this course of interest.
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